Survivors Unite
Survivors Unite
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    • HOME
    • ABOUT
      • Our Story
      • Our Premises
      • Our Team
      • Student Placements
      • Wise Owls Advisory Group
      • Trusteeship
      • Volunteering
      • FAQ's
    • SERVICES
      • Your Journey with Us
      • ⮕ Initial Support
      • ⮕ Peer Support
      • ⮕ Counselling & Therapy
      • ⮕ Peer Support Group
      • ⮕ Complementary Therapies
      • Testimonials
    • RESOURCES
      • Help Hub
      • Alert Card for Trauma
      • Books
      • Poetry & Quotes
      • Support Resources
      • Understanding Trauma
    • INFO
      • Donor Hub
      • Media Downloads
      • News
      • Projects
      • Photo Gallery
      • Policies & Reports
      • Disclaimers
    • REFERRALS
      • Online Referral Form
      • Confidentiality Agreement
    • CONTACT
    • Accessibility View
  • HOME
  • ABOUT
    • Our Story
    • Our Premises
    • Our Team
    • Student Placements
    • Wise Owls Advisory Group
    • Trusteeship
    • Volunteering
    • FAQ's
  • SERVICES
    • Your Journey with Us
    • ⮕ Initial Support
    • ⮕ Peer Support
    • ⮕ Counselling & Therapy
    • ⮕ Peer Support Group
    • ⮕ Complementary Therapies
    • Testimonials
  • RESOURCES
    • Help Hub
    • Alert Card for Trauma
    • Books
    • Poetry & Quotes
    • Support Resources
    • Understanding Trauma
  • INFO
    • Donor Hub
    • Media Downloads
    • News
    • Projects
    • Photo Gallery
    • Policies & Reports
    • Disclaimers
  • REFERRALS
    • Online Referral Form
    • Confidentiality Agreement
  • CONTACT
  • Accessibility View

Frequently Asked Questions

Please use the chat function or reach us at support@survivorsunite.org.uk if you cannot find an answer to your question.

Survivors Unite is a Scottish Borders charity that provides free, confidential support to adults affected by childhood sexual abuse through its Safe Oaks Project.  


The service is available to adults aged 16+ who have experienced childhood sexual abuse and live in the Scottish Borders. 


We provide a range of recovery-focused support, including:


  • Initial contact and phone support 
  • Peer Support
  • 1:1 Counselling and Therapy
  • Facilitated Peer Support Group
  • Befriending (coming soon)


All support is person-centred and tailored to individual needs.


You can contact us in several ways:

  • Online: Use the Contact Form on our website to send a message directly to our team.
  • Email: support@survivorsunite.org.uk
  • Phone: Call our main line at 01750 491 421 
  • Visit Us: Our premises are located in Unit 3A Tweed Mills Business Park, Dunsdale Road, Selkirk, TD7 5DZ, Scotland


All inquiries are treated confidentially, and a member of our team will respond as soon as possible.


You can:

  • Self-refer via the website using our online referral form
  • Be referred by a GP or third party organisation.


  • You’ll be contacted in your preferred way 
  • An initial conversation will explore your needs 


Due to demand, there may be a waiting list, with keep-in-touch calls offered during this time.


That’s normal. Your first contact can be a conversation to explore options. You can try different services to see what feels right. 


Yes. Survivors Unite provides a safe, confidential environment, and your privacy and wellbeing are prioritised at all times.  


The Safe Oaks Project operates from a comfortable and private space at Tweed Mills Business Park in Selkirk. 


Survivors Unite is not a crisis service. If you need immediate support, contact emergency services or a crisis helpline. 


No. You are never pressured to share anything before you feel ready. Support is provided at your pace. 


Many survivors feel nervous. You can bring a trusted friend, have a phone or online session, or visit our premises to ensure you are comfortable before you begin. 


We can accommodate many needs, including physical access, communication support, or neurodiverse-friendly approaches. Tell us in advance, and we’ll adapt. 


We understand that past experiences can affect trust. Our team is trained to be sensitive, patient, and transparent. You can take things at your own pace. 


Everyone’s journey is different. Many survivors find that just being listened to and supported in a safe space can bring relief and understanding.  


All services are free of charge.  


Yes. Survivors Unite welcomes people of all backgrounds, identities, and experiences. Discrimination of any kind is not tolerated. 


Absolutely. You are free to step away and return whenever you need. Your wellbeing comes first. However you may need to return to a waiting list if you have stepped away for a longer period than six months.


Yes. Individuals who have progressed in their recovery may volunteer in roles such as:

  • Befriending 
  • Fundraising 
  • Admin or events support.


Copyright © 2026 Survivors Unite - All Rights Reserved.

OSCR Registered Charity SC048563


Survivors Unite reserves the right to refuse its services to anyone who has convictions or pending convictions that breach the core values and principles of the organisation.


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